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Ombudsman

Company: VirtualVocations
Location: Jamaica
Posted on: November 17, 2024

Job Description:

A company is looking for an Ombudsman to provide advocacy and equitable resolutions for student issues.



Key Responsibilities

Creates and implements a strategic vision for the Office of Ombudsman
Acts as a primary contact for students appealing departmental decisions and guides them through the grievance process
Identifies trends in student complaints and collaborates with departments to develop mitigation initiatives


Required Qualifications, Training, and Education

Terminal degree required
Minimum of five years of management or leadership experience
Conflict resolution and/or mediation skills and experience
Knowledge of federal, state, and accreditation regulations applicable to the education industry (ADA, Title IX, FERPA, etc.)
Experience with data collection and reporting to support data-driven decision making

Keywords: VirtualVocations, East Hartford , Ombudsman, Other , Jamaica, Connecticut

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